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A Case of Organizational Change
The discussion of the best way to structure a given organization sometimes causes lively debate here at Bellrock. Recently we assessed two organizational structure options for Division B, a $20 million...
View ArticleWorried About Staff Turnover? Face the Fear.
“Can I just book a few minutes with you? It’s important.” Some leaders dread these words. A little attrition is good for an organization, but key people (and any people if the company is small enough)...
View ArticleHow to: Set Great Expectations
People can’t live up to your expectations if they don’t know what they are. Yet a breakdown of this communication is often the root cause of any failure to accomplish a goal. Managers are always...
View ArticleNever Make These 4 Hiring Mistakes
Recruiting is a process that can be optimized and improved over time. The best companies know this and put their greatest efforts into their “people systems” in an effort to build an engaged workforce....
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How to Deal With Problem Employees
Problem employees are middling performers with middling attitudes. Often, they do one or two things very well but are dreadful at others. Sometimes they are capable of doing almost any job in the...
View ArticleBreak the Procrastination Habit
Everyone experiences it – knowing something needs to be done but finding every possible reason not to do it. Eventually, the deadline looms and we do it – or we don’t, in which case it probably wasn’t...
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The Coaching Conversation
“If we were supposed to talk more than we listen, we would have two tongues and one ear.” – Mark Twain. Michael Bungay Stanier, in his entertaining and easy-to-digest book The Coaching Habit: Say...
View ArticleManagement Meetings*: 3 Dos and a Don’t
The most productive management teams meet weekly for 45-60 minutes for an action oriented discussion of short-term results and plans. They use Action Logs to record commitments and a Parking Lot to...
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How to Run a Great Meeting
When I open a benchmarking analysis, I always ask, “are there any regular meetings coming up?” I’m interested in unraveling the organization’s communication habits. I want to discern the rhythm of...
View ArticleI Can’t Get Any Work Done At Work!
The open office design movement was intended to increase and improve collaboration. Evidence suggests that it has had the opposite effect. People are increasingly hiding behind their noise-cancelling...
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The Fundamental Attribution Error
The Fundamental Attribution Error is a concept in psychology where one attributes others’ actions to their personality or character, while attributing the cause of one’s own actions to the...
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